Oxford Car Hire Privacy Policy

Data Collection Practices

We gather and manage various types of personal information, including:

How Your Information Is Used

Your personal information is utilized for these key purposes:

• Service Provision and Contract Fulfillment:
  • Managing your vehicle rental bookings and agreements is a critical aspect of our service. We verify your identity to confirm that you meet our rental criteria. Our team supports the vehicle collection and return procedures to ensure a smooth experience. Additionally, we handle payment processing, including deposits and any applicable charges.
• Customer Communication (Contract Fulfillment and Legitimate Interest):
  • We send booking confirmations, updates, and essential rental details. We address your inquiries and offer customer support. We inform you of any changes to our services or policies.
• Marketing Strategies (Consent and Legitimate Interest):
  • We will send promotional offers, newsletters, and service updates only with your consent or if we have a legitimate interest. You can opt out anytime.
• Service Enhancement Through Legitimate Interests:
  • Assessing website interactions to refine user experience and service functionality. Conducting research to improve our vehicle selection and offerings.
• Compliance with Legal Standards in Oxford:
  • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining the security of our services. Addressing disputes and upholding our terms of service.

Data Sharing Practices

Sharing Your Information

• Local Service Partners: Third-party companies assist us in providing our services, including payment processors, IT support, and maintenance. They are contractually required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Standards

We employ a range of technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices encompass encryption, access controls, and secure servers, alongside routine security assessments. Nevertheless, it is important to acknowledge that no method of internet transmission or electronic storage is infallible.

Data Retention Policies

We retain your personal information only for as long as needed to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The duration for retaining different types of information varies based on its specific use and the context in which it was processed.

Your Privacy Rights

Your rights under UK data protection law

• Accessing Your Information: Obtain a copy of your personal information held by us.

To exercise your rights, contact us using the information below.

Cookies and Data Tracking

Our website employs cookies and similar technologies to improve your browsing experience, monitor site traffic, and customize content. You can adjust your cookie preferences using your browser settings to control how we collect and utilize this information.

Policy Changes

We may revise this Privacy Policy from time to time to align with changes in our operations or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend checking this policy periodically to stay informed about our practices.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out: